FREQUENTLY ASKED QUESTIONS

Where can I find program notes?

To minimize contact between staff and visitors, the program books have gone digital this year. You can find them on our concert pages, alongside each listing. You can also have them sent to you via the weekly eNews or access them via QR codes posted in the Park.

(To use a QR code, aim the camera of your smartphone at the code. A link to the program book will appear on your screen. Touch the link to view the program.)

Are there any Festival events taking place today?

Check out our YouTube channel for masterclasses and pre-concert lectures. Also, please check our Season Calendar for quartet concerts in neighborhood parks.

What if I can’t make it to a concert? Can I exchange my passes?

As long as your concert has not passed, we are always happy to help you exchange your pass for another performance. Just contact Patron Services.

I misplaced my seating pass. Can I request a replacement?

Yes, we can easily reprint your passes and have them waiting for you at the Patron Services Center on the day of your concert. Simply contact Patron Services or stop by the Patron Service Center on your way to the concert.

Can I leave my pass for someone else?

Of course! Please contact Patron Services with your guest’s name and we will leave their passes at the Patron Service Center on the night of the concert.

How do I get there via public transportation?

There are many options:

CTA Trains: exit Lake, Washington or Wabash and walk east.
CTA Bus: 3, 4, 6, J14, 20, 56, 60, 124, 146, 147, 151, 157
Metra: Metra Electric District and South Shore Line service Millennium Park Station, located underneath the Park.

I prefer to drive, where should I park?

You can find on-site parking at Millennium Park garage, located at 5 S Columbus Drive, just under the Pavilion, and at Grant Park Garage North at 25 N Michigan Avenue.

Is the Pavilion accessible?
  • Millennium Park was designed with accessibility in mind. Wheelchair access is available at the northeast corner of the park at 239 E. Randolph Street. Contact Patron Services at patronservices@gpmf.org or at 312.742.7647 for more information.

Did the Festival receive my donation?

The Grant Park Music Festival will always send an acknowledgment letter via USPS within one week of a donation. If you did not receive an acknowledgment letter, please contact Patron Services.

Are memberships and donations tax deductible?

Yes, the Grant Park Orchestral Association is a 501c(3) public charity. Any membership or donation to the Festival is considered a contribution and is 100% tax deductible.