Member Concierge

Thank you for your membership. Your support reaffirms the Festival's founding principle that classical music, performed by a world-class orchestra and chorus can have a transformative impact on our city.

Common Questions

Why the reduced seating capacity?

The seating capacity of the Jay Pritzker Pavilion is set by the city. As the pandemic is an ever-changing situation, the Festival is unable to anticipate increases and decreases in seating capacity. Because the risk of infection continues to be high, we will proceed with caution and continue to monitor conditions in consultation with state and local authorities, adjusting seating and health & safety policies accordingly. For more information, please review the CDC guidelines for large outdoor events. 

How can I become a member?

Regrettably, the Festival will be unable to accommodate new members at this time due to the reduced seating capacity.

Where can I find program notes?

To minimize contact between staff and visitors, the program books have gone digital this year. You can find them on our concert pages, alongside each listing. You can also have them sent to you via the weekly eNews or access them via QR codes posted in the Park.

(To use a QR code, aim the camera of your smartphone at the code. A link to the program book will appear on your screen. Touch the link to view the program.)

Are there any Festival events taking place today?

Please check our season calendar. You can also find for masterclasses and pre-concert lectures on our YouTube channel.

Can I request a guest pass?

Unfortunately, due to a reduced capacity in the Jay Pritzker Pavilion, we are unable to provide guest passes during the 2021 season.

What if I can’t make it to a concert?

Please contact Patron Services so that we may release your seats to ensure that the Grant Park Orchestra and Chorus perform for a full house.

I misplaced my seating pass. Can I request a replacement?

Yes, we can easily reprint your passes and have them waiting for you at the Patron Services Center on the day of your concert. Simply contact Patron Services or stop by the Patron Service Center on your way to the concert.

How do I get there via public transportation?

There are many options:

CTA Trains: exit Lake, Washington or Wabash and walk east.
CTA Bus: 3, 4, 6, J14, 20, 56, 60, 124, 146, 147, 151, 157
Metra: Metra Electric District and South Shore Line service Millennium Park Station, located underneath the Park.

I prefer to drive, where should I park?

All members have access to discounted parking for Festival concert nights in the Millennium Park garage, located at 5 S Columbus Drive, just under the Pavilion. The discounted rate for 2021 is $13 per evening. In order to take advantage of the discount, please contact Patron Services ( or at 312.742.7647) before you come to the Park.

Is the Pavilion wheelchair accessible?

Millennium Park was designed with accessibility in mind. Wheelchair access is available at the northeast corner of the park at 239 E. Randolph Street. Contact Patron Services at or at 312.742.7647 for more information.

Did the Festival receive my donation?

The Grant Park Music Festival will email an acknowledgment letter to you within one week of your donation. If you did not receive an acknowledgment letter, please contact Patron Services.

Is my membership tax deductible?

Yes, the Grant Park Orchestral Association is a 501c(3) public charity. Any membership to the Festival is considered a contribution and is 100% tax deductible. As our way of saying thank you, you have access to reserved seats and other member benefits.

Where is the Patron Service Center?

For your convenience, we will operate 2 Patron Service Centers on the day of the concert. Look for white tents located on the Chase Promenade near the Washington Street entrance and at the Randolph Street entrance on the east side of the Park. The Centers will open 90 minutes before start time.

Contact Patron Services

By Phone

Mon–Fri: 10AM–4PM
Sat: 2PM–6PM (on concert days only)

In Person

Our Patron Service Centers open 90 minutes before each concert and are located on the Chase Promenade near the Washington Street entrance and near the Randolph Street entrance at the eastern edge of the Park.